FREQUENTLY ASKED QUESTIONS

We know that music, DJ's and Photo Booths are new to a lot of people. We have compiled a list of questions we get asked. If there is something missing, contact us and we can answer your question directly.

What methods of payment do you accept?

We accept cash, email money transfer and cheque. Once your booking date is confirmed you will receive a contract via email. The contract will outline the deposit required and the final amount which is due prior to the event.

What is an “open air” photo booth?

An open-air photo booth does not utilize an enclosure and allows easier access (and more space) for you and your friends to get silly.

Does the event venue need Wi-Fi for your photo booth to send emails and text messages?

Ideally, yes. However, if we do not have access to wi-fi, we are able to utilize the cellular network to deliver your photos.

How good is the quality of your Photo Booth images?

We use a Canon DSLR camera and a professional strobe for all our photos. They are then combined into a JPEG image to be sent via email or text. This image is approximately 1024 x 700 pixels. The link we provide following the event to download your images has all the original photos and combined montages at a much higher resolution.

How long are your PA rentals for?

All prices outlined are for 24 hour rentals. We can certainly accommodate longer rentals and the rates for additional days are discounted by 25%.

When do I need to pay for the services?

There is a 30% deposit required to secure your date and the remaining payment must be made in full before the date of your event. You can choose to do this immediately once the booking is confirmed and you receive our invoice, or you can do this leading up to your event. We do ask that you provide payment with enough time for cheques to clear through your bank before your event date.

What if I need to cancel my booking?

Things happen, we get it. The more lead time we have for a cancellation the better. We offer a full refund of your deposit and any other payment if cancelled more than 60 days prior to your event. Under 60 days we do hold on to your deposit unless we are able to rebook for that date. If we are able to secure another booking, we will refund your deposit.

Do I need to give you a damage deposit?

No damage deposit is required.

What if I break a piece of the equipment?

Almost all of the equipment is very durable and designed for commercial use. If happen to break a piece of equipment, we will supply a price for repair and you will be responsible to cover those costs.